THE CAPTURE CLUB CO.
TERMS & CONDITIONS
Effective Date: September 1, 2026
We’re so excited to be part of your event! To help everything run smoothly, please take a moment to review our Terms & Conditions below. By booking with The Capture Club Co., you acknowledge that you have read, understood, and agreed to these terms.
1. Booking & Payment
Your event date is officially reserved once your booking is confirmed and a 30% non-refundable deposit has been received.
The remaining 70% balance is due 14 days before your event. If the remaining balance is not received by the due date, The Capture Club Co. reserves the right to cancel the booking and retain the deposit.
Our pricing is provided at the time of booking and is based on the package and services selected. Pricing may change for future bookings, but once your booking is confirmed and your deposit has been received, your quoted price is locked in.
2. Cancellation & Rescheduling
We understand that plans can change! If you need to cancel your booking, please let us know as soon as possible.
Your 30% deposit is non-refundable because it secures your event date exclusively for you.
Cancellations made 30 days or more before your event may be eligible for a refund of payments made beyond the deposit, at The Capture Club Co.’s discretion.
Need to move your event to a different date? No problem! Rescheduling requests should be made as soon as possible and are subject to availability. Your original deposit will be applied to the new date, and a rescheduling fee may apply.
If your requested new date is unavailable, the booking will be subject to our cancellation policy.
3. Event Details & Setup
To help us provide the best experience possible, please provide accurate event details, including your event date, location, rental times, venue contact information, and any special setup requirements.
We typically arrive 60–90 minutes before your scheduled rental time to get everything set up and ready to go. Setup and breakdown time are not included in your contracted rental hours.
The Client is responsible for making sure we have timely access to the venue and an appropriate, safe space with access to electricity for the photobooth.
4. Venue & Outdoor Events
Please confirm with your venue that photobooth services are permitted and obtain any necessary approvals before your event.
For outdoor events, the photobooth must be placed in a covered and protected area. Our equipment cannot be exposed to rain, snow, extreme temperatures, direct sunlight, strong winds, or other unsafe conditions.
If weather or venue conditions become unsafe for our team, equipment, or guests, we may need to pause or stop service.
While we’ll always do our best to work around unexpected situations, The Capture Club Co. is not responsible for delays caused by venue restrictions, lack of access, power issues, weather, or circumstances outside of our reasonable control.
5. Equipment & Guest Conduct
We want everyone to have a great time, and we ask that our equipment and props are treated with care.
The Client may be responsible for repair or replacement costs if equipment is damaged due to intentional, reckless, or negligent behavior by the Client or guests.
For everyone’s safety, The Capture Club Co. reserves the right to pause or stop service if a guest’s behavior becomes dangerous, abusive, destructive, or otherwise creates a safety concern.
We are not responsible for personal belongings that are lost, stolen, or damaged during the event.
6. Photos & Digital Files
Depending on your package, photos will be delivered by email, text, online gallery, or another agreed-upon method.
We take every precaution to protect and preserve your photos, but unfortunately, technical issues can happen. The Capture Club Co. cannot guarantee against permanent photo loss caused by equipment failure, software issues, corrupted files, data loss, or circumstances beyond our reasonable control.
Your digital photos will be retained for 30 days after your event, unless otherwise stated in your booking agreement. We recommend downloading and saving your photos as soon as you receive them.
7. Photo Usage & Social Media
We love sharing the fun! Unless you let us know otherwise in writing before your event, The Capture Club Co. may use photographs taken at your event for our website, social media, portfolio, advertising, and other promotional purposes.
If you would prefer that your event photos remain private, just let us know before your event and we’ll be happy to respect your request.
8. Technical Issues
We work hard to make sure your photobooth experience is seamless, but occasional technical issues can happen, including printer problems, internet outages, software issues, equipment malfunctions, or power interruptions.
If an issue occurs, we’ll do our best to troubleshoot and resolve it as quickly as possible.
If we are unable to provide a substantial portion of the contracted service due to a technical issue, any refund will be limited to the amount paid for the affected service, based on the circumstances.
9. Company Cancellation & Unexpected Circumstances
While we hope it never happens, there may be rare circumstances where The Capture Club Co. is unable to provide services due to an emergency, illness, equipment failure, severe weather, natural disaster, transportation issue, government restriction, or another circumstance beyond our reasonable control.
If this happens, we’ll make every reasonable effort to provide a replacement or comparable service.
If we are unable to provide the contracted service or a suitable replacement, payments for the affected service will be refunded.
The Capture Club Co. will not be responsible for additional expenses, venue costs, travel expenses, or other losses resulting from circumstances beyond our reasonable control.
10. Travel Fees
We love traveling to celebrate with you! Events outside Eastern Pennsylvania and/or New Jersey may be subject to additional travel fees.
Any applicable fees will be communicated before booking whenever reasonably possible.
11. Liability
We ask that all guests use the photobooth and equipment responsibly.
To the extent permitted by law, The Capture Club Co. is not responsible for indirect or consequential damages related to the use of our services. Our total liability for a booking will not exceed the amount paid by the Client for the affected services, except where otherwise required by law.
12. Privacy
We respect your privacy. Information provided to The Capture Club Co. will be used for booking, communication, payment, service delivery, and other related business purposes. We will not knowingly sell your personal information to third parties.
13. Governing Law
These Terms are governed by the laws of the Commonwealth of Pennsylvania. Any disputes will be handled in accordance with applicable Pennsylvania law.
14. Agreement & Updates
These Terms, along with your invoice, booking confirmation, proposal, and/or signed agreement, make up the agreement between you and The Capture Club Co.
If there is a conflict between these Terms and a specific written booking agreement, the terms of the booking agreement will take precedence.
The Capture Club Co. reserves the right to update these Terms from time to time. The version in effect when your booking is confirmed will generally apply to your event.
Client Acknowledgment
By booking with The Capture Club Co., you confirm that you have read, understood, and agree to these Terms & Conditions.
Thank you for choosing The Capture Club Co. — we can’t wait to celebrate with you!